Order Processing
We aim to process all orders placed before 23:00 on the same day. However, during busy periods, please allow 1–3 business days for your order to be processed.
Once your order is shipped, you’ll receive a confirmation email with tracking details so you can follow your delivery every step of the way.
Please note: Order cancellations or adjustments are not possible after the order is placed. And orders are not processed or shipped on weekends or public holidays.
Shipping Times
We proudly ship to customers worldwide. Delivery times vary depending on your location and the shipping method selected at checkout.
Estimated delivery times:
-
EU: 5–10 business days
-
UK: 5–10 business days
-
USA: 7–15 business days
-
Rest of the world: 10–20 business days
Shipping times are estimates and may vary due to factors outside our control (such as customs or carrier delays).
Shipping Costs
Shipping costs are calculated at checkout and depend on your location and order size.
We occasionally offer free shipping! stay updated by joining the Blue Dutchman Circle.
Order Tracking
Once your order has shipped, you’ll receive a tracking number via email.
Tracking updates may take 24–48 hours to appear after dispatch.
Customs, Duties & Taxes
International orders may be subject to customs fees or import taxes, which are determined by your country’s regulations.
Blue Dutchman is not responsible for these additional charges.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact our support team at info@blue-dutchman.com.
We’ll work directly with our carriers to resolve the issue as quickly as possible.
Address Accuracy
Please double-check your shipping address before placing your order.
We are not responsible for packages sent to incorrectly entered addresses.
Contact Us
For any questions about your order or shipping, reach out to us at:
📧 info@blue-dutchman.com
We aim to respond within 24 hours on business days.